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Can I put my SIM into another device?

It depends on the plan you’re on. On some plans our SIM cards are protected by a SIM Swap restriction. This means you can’t move the SIM card on those plans from your tablet into a mobile phone and still access data.


Plans you CAN’T SIM Swap on:

  1. Post-paid data & tablet plans

  2. Post-paid data plans

  3. Post-paid Data Share plans


Plans you CAN SIM Swap on:

  1. All Pre-Paid Plans

  2. $40 Data Share SIM plan

  3. All Post-paid mobile plans


Will Voice and SMS still work if I SIM swap?

If your plan includes voice, SMS or MMS allows SIM swap, you’ll still be able to access these in any compatible device.


What’s the best plan if I want to access data by SIM swapping?

If you need to use your handset to access data, we recommend a post-paid mobile plan with a mobile data allowance, or any Pre-Paid plan. These are exempt from SIM Swap Restrictions.




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