Can I put my SIM into another device?
It depends on the plan you’re on. On some plans our SIM cards are protected by a SIM Swap restriction. This means you can’t move the SIM card on those plans from your tablet into a mobile phone and still access data.
Plans you CAN’T SIM Swap on:
Post-paid data & tablet plans
Post-paid data plans
Post-paid Data Share plans
Plans you CAN SIM Swap on:
All Pre-Paid Plans
$40 Data Share SIM plan
All Post-paid mobile plans
Will Voice and SMS still work if I SIM swap?
If your plan includes voice, SMS or MMS allows SIM swap, you’ll still be able to access these in any compatible device.
What’s the best plan if I want to access data by SIM swapping?
If you need to use your handset to access data, we recommend a post-paid mobile plan with a mobile data allowance, or any Pre-Paid plan. These are exempt from SIM Swap Restrictions.
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