Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

How do I stop calls I don’t want?

You can use Call Barring to stop:

  • all incoming calls
  • all incoming calls when you’re roaming overseas
  • outgoing international calls; or
  • outgoing calls, except to Australia, when you’re roaming overseas


To set up Call Barring:


Can Telstra help me with nuisance calls?

Yes. The trained staff in our specialist centre can help you handle unwanted and unwelcome phone calls, basic advice, positive actions plans, and even help talking to the police about call tracing.

Find out more about our unwelcome call service here.


How do I make a nuisance call complaint?

You can lodge an unwelcome or nuisance call complaint with our online enquiry form.

If you’d rather discuss it over the phone, call us on 13 22 00 anytime.


What if I’ve had a life threatening call?

If you’ve received a life threatening call, contact the police on Emergency Triple Zero (000).


How do I join the Do Not Call Register?

The Do No Call Register stops unsolicited telemarketing calls reaching your fixed or mobile phone number. It’s free and easy to join.

Add yourself to the Do Not Call Register here.




Still need to get in touch


Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store
Help for other tech

We can help setup & protect your computers, smart devices, printers & gaming consoles

Visit us