What are the key benefits of Telstra Pre-Paid Plus™?
With this new offer, you’ll enjoy big data (including bonus data to use at night until 9 May 2017), unlimited texts to standard Australian numbers and unlimited calls to standard Telstra Mobiles.
$40+ recharges, will get you unlimited calls to standard Australian numbers and unlimited calls from Australia to standard international numbers in 10 selected destinations.
How is Pre-Paid Plus different to Freedom Plus?
The main differences are:
1) Pre-Paid Plus includes unlimited standard calls to 10 selected destinations on $40+ recharges (rather than the International Call and Text credit included on Freedom Plus).
2) Pre-Paid Plus $30+ recharges do not come with recharge credit but include “Plus Credit” ($5, $10 and $15 with $30, $40 and $50 recharges respectively). Plus Credit can be used on international calls and text, roaming and Premium SMS. Plus Credit excludes calls, text and MMS to Australian numbers, diversions, MessageBank® retrieval, internet browsing within Australia and Google Play Content purchases.
3) If you activate on, or switch to, Telstra Pre-Paid Plus, you won’t be able to use credit to buy content from Google Play. If you stay on Telstra Pre-Paid Freedom Plus, you’ll still be able to use Recharge Credit to buy content from the Google Play.
How do I call and text friends and family overseas with Telstra Pre-Paid Plus™?
On $40 and $50 recharges, you’ll have access to unlimited calls from Australia to standard international numbers in Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA. Your Plus Credit can be used to send international texts, charged at 20c per SMS, and it can also be used on calls to destinations not included in the ten above.
If you recharge $30, you’ll only be able to use your Plus Credit to send international text messages and make international calls at the standard rates. See here for the applicable rates.
How does roll over work?
If you recharge before the credit expiry date, any unused data from your current recharge (including your Bonus Night Data) will be rolled over to the new expiry date.
Unused data rolls over to the next recharge only (i.e. a further 28 days). Any data that has already rolled over from a previous recharge will not roll over again.
How do I get the Bonus Night Data Offer?
We’re offering Pre-Paid Plus customers Bonus Night Data to use between 8pm-8am (AEST) at no extra cost. Your Bonus Night Data even rolls over to use within your next recharge, just like your regular data inclusions. You don’t need to do anything – the Bonus Night Data allowance is automatically added to all Pre-Paid Plus $30, $40 and $50 recharges. The amount of Bonus Night Data you receive is the same as your existing standard data inclusion (e.g. if you purchase a $30 recharge which comes with 1.5GB, you’ll receive an additional 1.5GB of Bonus Night Data).
All new and existing customers who recharge or activate on Telstra Pre-Paid Plus from midnight 23 August 2016 until 23:59:59 8 May 2017
Can plus packs be applied?
You can purchase and use International Roaming Browse Plus Packs.
We also have a new Data Plus Pack, which is only available on Telstra Pre-Paid Plus™:
$10 Data Plus Pack: 1GB of data, 7 day expiry
$20 Data Plus Pack: 2.5GB of data, 7 day expiry
You cannot purchase or use Browse Plus Packs, Pics Plus Packs, Text Plus Packs or Talk Plus Packs while connected to the Telstra Pre-Paid Plus™ offer.
See here for more information on how to purchase a Plus Pack
Can I stay on my current offer if I prefer?
Yes, you can remain on your current offer. If you switch to Telstra Pre-Paid Plus™, you will not be able to switch back to your old offer if it is no longer available for new customers, such as Telstra Pre-Paid Freedom Plus®. You can switch to one of our other current offers including Telstra Pre-Paid Beyond Talk®, Telstra Pre-Paid Simplicity® and Telstra Pre-Paid Long Life.
Can I purchase Google Play content using my credit?
If you activate on, or switch to, Telstra Pre-Paid Plus, you’ll no longer be able to purchase content from Google Play using included credit. Customers who stay on Telstra Pre-Paid Freedom Plus will still be able to purchase content from the Google Play store using Recharge Credit.
Why can’t I purchase Google Play content using my credit?
We’ve updated our Pre-Paid offers to meet the needs of our customers. This includes more value like international calls to ten popular destinations and bonus data to use at night until 9 May 2017.