What’s included in Day2Day?
For a minimum of $1 a day you get unlimited talk and texts to standard Australian numbers and 100MB of data to use that day. This is drawn from your recharge credit each day, regardless of your usage.
How does Day2Day work in practice?
On activation of the $10 SIM Starter Kit or on a $5+ recharge on a SIM Starter Kit, $1 is drawn from your recharge credit to give you a daily inclusion of unlimited talk and texts to standard Australian numbers and 100MB of data to use each day. Then, a minimum of $1 recharge credit is drawn at midnight AEST for each day thereafter.
When you have available recharge credit, you’ll also get unlimited access to Telstra Air® Wi-Fi data at 900,000+ hotspots across Australia (offer ends 27 March 2018).
A day is defined as 12:00AM to 11:59:59PM AEST. All unused daily inclusions expire at 11:59PM and don’t rollover to the next day.
What happens if I activate the $10 Starter Kit or recharge at a time close to midnight?
The offer is designed to give you access to your daily inclusions by drawing down the $1 per day charge at midnight (AEST) each day. We recommend activating your $10 Starter Kit or recharging well before or past midnight to get the most out of your daily use.
If I don’t use my Pre-Paid service, will I still be charged $1 recharge credit every day?
This Day2Day offer is designed to give you continuous Pre-Paid service access by automatically drawing $1 a day from your available recharge credit.
How do I stop the daily charge on the days I’m not using the service?
If you don’t wish to incur this minimum daily charge because you don’t intend on using your mobile, it’s recommended that, you only top up when you know you’ll need to use your Pre-Paid service for a number of consecutive days.
What happens if I top up my recharge before my recharge credit runs out?
If you top up your recharge before your credit runs out, your recharge credit will roll over and the number of days left will accumulate.
For example, if you have $5 credit left and you top up $60, your new total available credit is $65 and you’ll have up to 65 days to use the credit, based on a minimum charge of $1 per day.
Can I continue to make calls and send texts to standard Australian numbers even when my recharge credit has reached $0?
On the day that we have drawn your last $1 of recharge credit, your remaining recharge credit will display as $0. For the remainder of this day you can continue to make unlimited calls and texts to standard Australia numbers until 11:59:59:59 PM that day.
After this, you’ll need to recharge again.
How much can I recharge?
You can recharge as follows:
||Recharge Credit||Days to use|
|$5||$5||Up to 5|
||$10||Up to 10|
|Up to 20|
Up to 30
|Up to 60|
All for use in Australia.
See how to recharge
If I don’t have any recharge credit left, can I still receive calls and texts?
Yes, unless your service has been deactivated.
Can I transfer credit to and from my Day2Day recharge credit?
No, CreditMe2U is not compatible with Telstra Pre-Paid Day2Day.
What if I use more that 100MB of data per day?
In addition to your daily inclusions you have the option to get additional data at $1 per 100MB per day. All you have to do is keep using data after your initial 100MB is used. An additional $1 is automatically drawn from your available recharge credit for every 100MB of data.
How do I track my daily data usage and daily spend?
To help you manage your daily data usage, you’ll receive an SMS notification when you’ve got less than 30MB of data left for the day. This is also your reminder that if you keep using data past 100MB, an additional $1 will be drawn from your recharge credit, if available, to give you additional 100MB to use that day. If your recharge credit is at $0, you’ll need to recharge to continue browsing.
You’ll also receive an SMS notification if $1 recharge credit is drawn when you make an international call to a destination eligible for unlimited standard calls.
You can also regularly check Telstra 24x7 App, 24x7 My Account, m.telstra.com or #100# for information on your daily data usage to help you manage it every day. See how to manage your Pre-Paid service.
If I only want to use 100MB a day, how do I avoid incurring additional charges for the 100MB top ups, after I’ve used up my initial 100MB of daily data?
If you’d like to avoid incurring additional data charges after you’ve used up your included daily data of 100MB for the day, you may wish to turn off your data on your device before you reach the included daily data limit of 100MB.
See tips on how to manage your data and usage
Until 27 March 2018, you can connect to one of the 900,000+ Telstra Air® hotspots to get free unlimited access to Wi-Fi data, for as long as you’ve got available recharge credit.
How does International calling work with Day2Day?
If you call one of our selected destinations, then for an extra $1 a day, you can make unlimited calls to standard international numbers in that destination (this will be drawn from your recharge credit when you first make a standard call to one of these countries). These destinations include Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA. This excludes satellite and premium numbers, and video calls.
Calls to other destinations not listed above or all other call types including international SMS and MMS are charged at the standard rate (please see full rates).
If you’d like to make international calls to countries that aren't part of our 10 selected destinations, all you need to do is call the destination and we’ll draw the applicable charges from your recharge credit at standard international rates.
Can I take my Pre-Paid service overseas with Telstra Pre-Paid Day2Day®?
It’s recommended that you buy our International Roaming Browse Plus Packs for overseas travel: View Plus Packs for Day2Day. No other Plus Packs are compatible with this offer.
Changing plans to Day2Day
How do I change to Day2Day?
Things to note when changing to Day2Day from other Pre-Paid plans:
- You can move from your current plan to Telstra Pre-Paid Day2Day.
- If you do, you’ll lose all of your recharge credit balance.
- You’ll also lose any unused inclusions like data or call credit from your current recharge (these do not rollover).
- You won’t be able to switch back to your old offer if it’s no longer available, such as Telstra Pre-Paid Beyond Talk®, Telstra Pre-Paid Freedom Plus® or Telstra Pre-Paid Cap Encore®.
An example of how Day2Day works
|Day 1||Day 2||Day 3||Day 4||Day 5|
|Recharge credit purchased||$5||$0||$0||$10||$0|
|Expiry in days.||Up to 5||Up to 3||0 left||Up to 10||Up to 5|
|Talk & Texts within Australia||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited|
|Data usage (100 MB included)||190 MB
|Number of international countries called (unlimited minutes to standard 10 destinations)||0||1
|Day2Day $1 daily credit deducted||$1||$1||$1||$1||$1|
|Additional credit deducted||$1||$1||$0||$4||$0|
|Summary of deductions||$1 daily credit deduction
+ $1 additional for 100MB Data
|$1 daily credit deduction
+ $1 additional charge for international call/s.
|$1 daily credit deduction||$1 daily credit deduction
+ $2 additional charge for 200MB data
+ $2 additional for international calls.
|$1 daily credit deduction