How do I recharge my Pre-Paid mobile service?

You can recharge your Telstra Pre-Paid service online using your credit card or debit card, PayPal, Visa Checkout or a voucher.


Using the My Telstra app

  1. Download or open the My Telstra app

  2. Select the Services tab then select the mobile service you’d like to recharge

  3. Tap Recharge and follow the prompts


Using the Telstra 24x7 app

  1. If you haven’t already, download the Telstra 24x7 App
  3. Sign in using your Telstra ID and password
  5. Select the Pre-Paid service you’d like to recharge
  7. Tap Recharge, follow the prompts, and you’re done


Good to know

Payments made via PayPal or Visa Checkout will be re-directed to an external webpage for sign in and confirmation of details.

Using Telstra 24x7 My Account

  1. Sign in to Telstra 24x7 My Account with your Telstra ID and password
  3. Select your Pre-Paid service from the list on the top left
  5. Under Balance and Recharge, select Recharge and follow the prompts


Other ways to pay

Using your mobile via

  1. Make sure your Wi-Fi is switched off
  3. Go to on your Pre-Paid device’s browser, select Recharge and follow the prompts
  • Call #100# from your Pre-Paid mobile and follow the prompts.
  • Recharge or purchase a voucher at any Telstra store
  • Purchase a voucher at participating partner stores


Want more information?

Change your pre-paid offer

You can change your current Pre-Paid service to a different Telstra Pre-Paid offer. Check out our Pre-Paid offers page for more detail on our available offers.

Find out more


Pre-Paid Plus Packs

If you need additional data, calls, text or SMS during your recharge month, have a look at our Plus Packs.

Find out more





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