How do I extend my ring time?
On your Telstra mobile dial **61*101** then the number of seconds you want to extend your ring time to - 15, 20, 25 or 30 - then finish with #
So, to extend your ring time to 30 seconds, you’d dial **61*101**30#
You’ll see a screen confirming your ring time extension has been successful.
What if calls are going straight to my MessageBank®?
If it’s an iPhone, you may have Do Not Disturb on.
If Do Not Disturb is active you’ll see a moon icon in the upper right corner of your iPhone.
To switch off Do Not Disturb:
Go to Settings
Select ‘Do Not Disturb’
Push ‘Manual’ to the off position.
Still need to get in touch
Prefer to talk to someone over the phone? We're here to answer your questions.