You can check if there are any updates on the way for your smartphone with our Device Update Tool.
Who provides the updates; Telstra or the phone manufacturer?
We do it together. Telstra works with the device manufacturers to update device software. It generally works like this:
- The manufacturer notifies Telstra of coming software updates.
- They submit the software to us for testing.
- We test for a minimum of two weeks, to make sure the software update will work with our software and our network.
- If the testing is successful we advise the manufacturer, who then makes the software available to you.
How do I install an update?
Every device has a different process for installing updates. You can find instructions for this at Mobile Support.
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