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Will Telstra send me data usage alerts?

If you’re on a mobile, tablet or mobile broadband plan, we’ll send you an SMS when your data usage reaches 50%85%, and 100% of your monthly allowance.

If you have a 13 digit account number, your alerts may be sent in ‘real-time’, which means you’ll get them as you’re using the data.

What if my device can’t receive SMS?

You can register to get the usage alerts by email instead, using the steps below.

 

Can I turn off SMS data alerts?

Yes - you can turn data usage alerts on or off via Telstra 24x7 My Account or on your mobile. Turning off or on doesn’t use any data.

 

Turn SMS alerts on or off – via Telstra 24x7 My Account:

  1. If you haven't already, register for a Telstra ID, then sign into Telstra 24x7 My Account
  2. Select your mobile number
  3. Select Data Usage or Shared Data Usage from the right side
  4. Scroll down and select Data Usage Alerts within Australia
  5. Now select from Email, SMS or OFF and then press Save.
  6.  

Turn SMS alerts on or off - on your mobile:

  1. Open your phone's internet browser and type in: my.telstra.com.au
  2. Sign in to Telstra 24x7 My Account and select your mobile number on the left side
  3. Select Data Usage or Shared Data Usage from the top of the screen
  4. Scroll down and tap Data Usage Alerts within Australia
  5. Now select from Email, SMS or OFF and then press Save.

 

 

 

 

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