Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

How do I make calls from my mobile when I’m overseas?

To call another country, or to call home to Australia when you’re overseas, you need to have:


To call another country, start with ‘+’

So you’ve got International Roaming enabled and you know the country code? Now:

  1. Enter ‘+’. It’s on your device’s keypad, or your phone app: you usually hold down ‘0’

  2. Then the country code

  3. Then the number without the leading ‘0’.


To call an Australian Fixed Line while overseas:

+ 61 Area Code without the leading 0 Phone Number

For example: To call Telstra when you’re overseas from any country (02) 9242 0213, you’d dial +61 2 9242 0213


To call an Australian Mobile while overseas:

+ 61 Mobile Number without the leading 0

For example: To call Telstra when you’re overseas from any country on 0439 125 109, you’d dial +61 439 125 109



To call numbers in the country you’re in:

Call a local fixed line in the country you’re visiting:

Local Area Code Phone Number

Dialling the local number in international format will also work.


Call a local mobile in the country you’re visiting:

Mobile Number

Dial the number just as if you had a local mobile account.


Will MessageBank work while I’m overseas?
Yes – as long as you have International Roaming set up. Charges apply.

  • You’ll still get notified of MessageBank messages by SMS, just like you receive them in Australia.
  • To listen to your message, just follow the instructions in the SMS and dial 101 or #101#.


Good to know

#101# is not available on Pre-Paid mobiles.



Still need to get in touch


Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store
Help for other tech

We can help setup & protect your computers, smart devices, printers & gaming consoles

Visit us