What to do if your credit runs out too fast, or your data usage suddenly spikes:
- Check that your Pre-Paid offer includes data usage
- Check your balance, usage and history
- Did you update apps or send or receive big files?
- Look at the days and times of your usage; did you update software or apps on your device? Did you send or receive an email with large files attached?
- Check out which downloads and uploads can add to your data usage
- Follow our tips on how to manage your data usage
- Still got recharge credit? Think about getting a Data Top-Up or Plus Pack
- If you still have recharge credit left for calls and texts, you may be able to buy a Plus Pack or Top-Up Pack for extra data.
- Check out which Plus Packs and Top-Up Packs work with your offer.
- Use our handy data usage calculator
- Check whether your Pre-Paid offer has enough data for you.
- Think about changing your Pre-Paid offer
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