From 1 April 2018, the following call rates will change on all Telstra fixed services on personal and business plans and bundles.

For all Telstra voice and Telstra home phone plans, all personal internet bundles and Business DOT Bundles, the changes are:

Country

Current per minute rate

Proposed per minute rate

Norfolk Island

$0.97

$1.95

Niue

$1.15

$1.95

Tokelau

$1.40

$1.95

 

For all BusinessLine®, Small Business Voice plans, BizEssentials® and Telstra Business Bundles, the changes are:

Country

Current per minute rate

Proposed per minute rate

Norfolk Island

$0.82

$1.95

Niue

$0.92

$1.95

Tokelau

$1.03

$1.95

Call connection fees that currently apply when calling these countries won’t change.

How will customers be informed of the changes to international calls?

From January to March 2018, we’ll inform you about these changes by a message on the back of your bill. On 1 April 2018, the new fees will be published on our website and in Our Customer Terms.

Need more information?

Contact us for further support.

 

 

 

 

Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7

View Platinum services
CrowdSupport®

Didn't find the answer to your question?

Ask the Forum