To change your home phone number call 13 22 00 and say ‘change number’.

What if I’m getting unwelcome calls?
  • If you’re getting calls threatening your life or property, contact the Police immediately on 000.
  • If you’re getting lots of calls from people trying to reach the previous owner of the number, we can change your number for you. Call 13 22 00 and say ‘change number’.
  • For advice on other kinds of unwelcome calls, including telemarketing calls, visit our Unwelcome calls page.
Can I just get a new number because I want one?

Yes. You can change your phone number any time you like, but we may charge you a fee.

The cost will depend on whether you’re changing the number for your main line or for an additional line.

 

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store
Help for other tech

We can help setup & protect your computers, smart devices, printers & gaming consoles

Visit us