To change your home phone number call 13 22 00 and say ‘change number’.


What if I’m getting unwelcome calls?

  • If you’re getting calls threatening your life or property, contact the Police immediately on 000.
  • If you’re getting lots of calls from people trying to reach the previous owner of the number, we can change your number for you. Call 13 22 00 and say ‘change number’.
  • For advice on other kinds of unwelcome calls, including telemarketing calls, visit our Unwelcome calls page.

Can I just get a new number because I want one?

You can change your phone number any time you like, but we may charge you a fee.

The cost will depend on whether you’re changing the number for your main line or for an additional line.

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