Why can’t I see any programme information when I bring up the TV Guide?

Make sure you’re connected to the internet. If you don’t have an internet connection, the TV Guide will get information from the Free-to-Air broadcaster, so it will only give you what’s available for the channels you are viewing.

 

Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions.

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7.

View Platinum services
CrowdSupport®

Didn't find the answer to your question?

Ask the Forum