Why can I see additional channels or some channels are missing?

If you think you’re missing some channels, or if you’re seeing some channels that you shouldn’t be seeing, you can do a manual frequency scan by going to Settings > Channel Scan > Manual Channel


Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions.

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7.

View Platinum services

Didn't find the answer to your question?

Ask the Forum