If your movie or TV show freezes, it could mean your internet service isn’t fast enough.
You can check the factors that may be impacting your speed here.
In order to view BigPond Movies, you need a minimum internet speed of 600 kbps.
How do I check my internet speed?
To find out how fast your internet is right now, open a browser on your computer and use the Telstra Speed Test
Good to know:
- To see if a show will play without freezing, watch the trailer first.
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