Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Find out what you need to know about renting BigPond Movies. 

How long do I have to watch a show on BigPond Movies?

When you rent a movie or TV show from BigPond Movies, there’s an expiry period and a viewing period.

What is the expiry period for BigPond Movies?

The expiry period is the time you have to start watching the program you rented. For most titles, the expiry period is seven days.

What is the viewing period for BigPond Movies?

The viewing period is the amount of time you have to keep watching your program after you have first played it. Even if you only watch for a few seconds, the viewing period will start.

For most titles, the viewing period is 48 hours.

Can I watch a movie as soon as I’ve rented it?

Yes. On BigPond Movies you can watch your movie or TV show immediately after you rent or buy it.

Can I stop watching a movie I have rented and come back to it later?

You can pause or stop a show you rented as many times as you want within the Viewing Period. You can also pick it up where you left off, on one of your other eligible devices.

What if I buy the movie or TV show?

When you buy a movie or TV show from BigPond Movies you can watch it as often as you like. 

You can watch the program on up to two registered devices, like a mobile phone or tablet, at the same time.

 

Good to know:

  • Sometimes we may have to withdraw a title you bought if we no longer hold the rights to broadcast it.

 

 

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store