Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Entertainment / BigPond Movies / Fix
How do I reset my BigPond Movies account PIN?

You can change or reset your BigPond Movies account PIN on your:

  • Telstra TV
  • iPhone or iPad
  • Android device
  • PC
  • MAC.

To change your PIN:

  1. Log in to your BigPond Movies account with your Telstra ID
  2. Go to Settings
  3. Select Account
  4. Select Change Account PIN.

To reset your BigPond movies PIN:

  1. Log in to your BigPond Movies account with your Telstra ID
  2. Select Settings
  3. Select Account
  4. Select Forgot Account PIN
  5. Enter your Telstra ID password (forgotten your password?)
  6. Reset your Account PIN.

Good to know:

  •  Once your PIN is reset we’ll send you a confirmation email.

 

 

Related Content

How do I get BigPond Movies?

How do I retrieve my BigPond Movies username or password?

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store