Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Yes. You can add up to 5 devices to your BigPond Movies account. When you play a movie or TV show on a device via BigPond Movies, that device will be automatically registered with your account.

When you try and watch BigPond Movies on a 6th device, you’ll be asked to replace one of your existing registered devices.

Can we watch the same thing, at the same time, on different devices?

You can watch a movie or TV show you’ve BOUGHT, on up to 2 registered devices at the same time.

But – a movie or TV show you’ve RENTED, can only be streamed on one device at a time.

Can I stream more than one show at the same time?

Yes. You can stream up to 3 different shows at once on your BigPond Movies account.






Still need to get in touch


Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store