This article gives you step-by-step instructions to add a Telstra email account to your Windows Live Mail program and tells you the mail server names and numbers you’ll need.

Before you start

You'll need your Telstra email address and password.

Forgotten something? Retrieve your email address or password here.

Good to know:

• You may incur data charges when you setup and use your Telstra Mail account.

To add your Telstra email address to Windows Live Mail:

1. Open Windows Live Mail


2. Select the Account toolbar, then select Email


3. Add your Telstra Mail email account details:
   
   • In Email address and Password enter your Telstra email address and password
   
   
   • In Display name enter the name you want to appear on the emails you send (usually your name)
   
   
   • Make sure ‘Manually configure server settings’ is ticked
     
     Then select Next.
     
     
4. Configure the server settings
   
   Incoming server information:
   
   
   • For ‘My incoming mail server is a’  choose IMAP from the drop-down box
   
   
   • For Incoming server enter: imap.telstra.com
   
   
   • For Port enter: 993
   
   
   • Make sure ‘This server requires a secure connection (SSL)’ is ticked
   
   
   • For Log on using choose Clear text authentication from the drop-down box
   
   
   • For Log on ID enter your Telstra email address
   
   Outgoing server information:
   
   
   • For Outgoing server enter: smtp.telstra.com
   
   
   • For Port enter: 465
   
   
   • Make sure ‘This server requires a secure connection (SSL)’ is ticked
   
   
   • Make sure ‘My outgoing server requires authentication’ is ticked
   
   
5. Select Next. Your email should now be set up.


6. Select Finish.