Set Up

Showing 19 articles

• How do I sync my Telstra email contacts and calendar on my mobile device?

• How do I monitor my Telstra Mail® storage?

• Can I block someone on email?

• How do I set up Telstra Mail® on my Mac – for OSX 10.5 to 10.10 and above?

• Set up Telstra Mail™ on Mac OSX (10.8 to 10.9)

• Set up Telstra Mail™ on Mac OSX (10.10 and above)

• Moving to our new Telstra Mail service

• How do I retrieve a deleted email from Telstra webmail?

• Why aren’t emails I send appearing in my Sent folder? 

• Why can’t I send or receive emails on Telstra Mail®?

• Why is my email forwarding not working?

• Why can’t I see my emails in Telstra webmail?

• Can I keep my Telstra email address if I close my Telstra account?

• How can I block spam on my Telstra email?

• How do I fix a problem with my Telstra Mail®?

• Calendar issues since moving to Telstra Mail™

• Can I retrieve a deleted email folder?

• Set up Telstra Mail™ on Outlook 2003

• How do I set up my Telstra Mail® on Outlook 2016?

• Set up Telstra Mail™ on Outlook Express (Windows XP)

• How do I set up my Telstra Mail® on Windows Live Mail?

  How do I set up my Telstra Mail® on Windows Live Mail?

  This article gives you step-by-step instructions to add a Telstra email account to your Windows Live Mail program and tells you the mail server names and numbers you’ll need.

  Before you start

  You'll need your Telstra email address and password.

  Forgotten something? Retrieve your email address or password here.

  Good to know:

  • You may incur data charges when you setup and use your Telstra Mail account.

   

  To add your Telstra email address to Windows Live Mail:

  1. Open Windows Live Mail
  
  
  2. Select the Account toolbar, then select Email
  
  
  3. Add your Telstra Mail email account details:
     
     • In Email address and Password enter your Telstra email address and password
     
     
     • In Display name enter the name you want to appear on the emails you send (usually your name)
     
     
     • Make sure ‘Manually configure server settings’ is ticked
       
       Then select Next.
       
       
  4. Configure the server settings
     
     Incoming server information:
     
     
     • For ‘My incoming mail server is a’  choose IMAP from the drop-down box
     
     
     • For Incoming server enter: imap.telstra.com
     
     
     • For Port enter: 993
     
     
     • Make sure ‘This server requires a secure connection (SSL)’ is ticked
     
     
     • For Log on using choose Clear text authentication from the drop-down box
     
     
     • For Log on ID enter your Telstra email address
     
     Outgoing server information:
     
     
     • For Outgoing server enter: smtp.telstra.com
     
     
     • For Port enter: 465
     
     
     • Make sure ‘This server requires a secure connection (SSL)’ is ticked
     
     
     • Make sure ‘My outgoing server requires authentication’ is ticked
     
     
  5. Select Next. Your email should now be set up.
  
  
  6. Select Finish.

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• How do I set up my Telstra Mail® on Windows Vista Mail?

• Moving to Telstra Mail and how it affects your email

• How do I access my Telstra email on my browser?

• How do I get my Telstra emails on my phone or tablet?

• Set up Telstra Mail™ for your computer’s email client

• Recommended email settings for Telstra Mail

• How do I set up Web Accessibility and Screen Reader Functionality for Telstra Mail®?

• Contacts issues since moving to Telstra Mail™

• How do I use my Telstra email on Webmail?

• How do I to use folders to organise my emails?

• How do I add a contact to my Telstra email?

• How to use the calendar features of Telstra Mail™

• Why do I need to validate my new email address?

• Download the Telstra Mail™ Webmail User Guide

• What is Exchange Active Synchronisation (EAS)?

• How do I set up my Telstra Mail® on Outlook 2013?

• How do I set up my Telstra Mail® on Windows Mail 10?

• Moving your email content and contacts & calendar items

• What do I do if my Telstra email is de-activated?

• What IMAP, POP and SMTP info do I need to set up my email?

• What is the difference between IMAP and POP in Telstra Mail?

• What is Telstra webmail?

• What if I forget my Telstra username or email password?

• Setting up and troubleshooting your Telstra email account

• Why is my Telstra email suspended?

• What are phishing or hoax email scams?

• How do I use my Telstra email overseas?

• How do I set up my Telstra Mail® on Outlook 2010?

• How do I set up my Telstra Mail™ on Outlook 2007?

• How do I forward my Telstra emails to another account?

• How do I add another mailbox to my Telstra account?

• Step by Step guide to setting up features on your mobile or tablet