Validating your new Telstra email address will make sure your account is secure and that your emails are sent to your correct address.
How to validate your email address
When you receive a validation email from firstname.lastname@example.org:
- Open the email
- Click the Verify my email link
Good to know
- If you want to change your email address, go to Telstra 24x7 My Account or Telstra 24x7 Chat.
- If your email validation link has expired, request a new one on Telstra 24x7 Chat.
What if I didn’t ask to update my email address?
If you received a validation email but haven’t requested a new email address, contact Telstra immediately by clicking the Let us know link in the validation email.