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• How do I sync my Telstra email contacts and calendar on my mobile device?

• How do I monitor my Telstra Mail® storage?

• Can I block someone on email?

• How do I set up Telstra Mail® on my Mac – for OSX 10.5 to 10.10 and above?

• Set up Telstra Mail™ on Mac OSX (10.8 to 10.9)

• Set up Telstra Mail™ on Mac OSX (10.10 and above)

• Moving to our new Telstra Mail service

• How do I retrieve a deleted email from Telstra webmail?

• Why aren’t emails I send appearing in my Sent folder? 

• Why can’t I send or receive emails on Telstra Mail®?

• Why is my email forwarding not working?

• Why can’t I see my emails in Telstra webmail?

• Can I keep my Telstra email address if I close my Telstra account?

• How can I block spam on my Telstra email?

• How do I fix a problem with my Telstra Mail®?

• Calendar issues since moving to Telstra Mail™

• Can I retrieve a deleted email folder?

• Set up Telstra Mail™ on Outlook 2003

• How do I set up my Telstra Mail® on Outlook 2016?

• Set up Telstra Mail™ on Outlook Express (Windows XP)

• How do I set up my Telstra Mail® on Windows Live Mail?

• How do I set up my Telstra Mail® on Windows Vista Mail?

• Moving to Telstra Mail and how it affects your email

• How do I access my Telstra email on my browser?

• How do I get my Telstra emails on my phone or tablet?

• Set up Telstra Mail™ for your computer’s email client

• Recommended email settings for Telstra Mail

• How do I set up Web Accessibility and Screen Reader Functionality for Telstra Mail®?

• Contacts issues since moving to Telstra Mail™

• How do I use my Telstra email on Webmail?

• How do I to use folders to organise my emails?

• How do I add a contact to my Telstra email?

• How to use the calendar features of Telstra Mail™

• Why do I need to validate my new email address?

• Download the Telstra Mail™ Webmail User Guide

• What is Exchange Active Synchronisation (EAS)?

• How do I set up my Telstra Mail® on Outlook 2013?

• How do I set up my Telstra Mail® on Windows Mail 10?

• Moving your email content and contacts & calendar items

• What do I do if my Telstra email is de-activated?

• What IMAP, POP and SMTP info do I need to set up my email?

• What is the difference between IMAP and POP in Telstra Mail?

• What is Telstra webmail?

• What if I forget my Telstra username or email password?

  What if I forget my Telstra email username or password?

  This article explains how to recover your email username or password and the information and devices you’ll need.

  1. I forgot my username
     
     
     • Your email address
     • Your Telstra home phone number
     • Your mobile number
     • Your date of birth

  You’ll need:

  Recover your username

  2. I forgot my email password

  If your username is the same as your email address:

  We can send your password to your mobile. You’ll need your mobile number and your phone handy.

  Send my password

  If your username is different to your email address:

  We can reset your password. You’ll need your username and your date of birth.

  Reset my password

   

  Good to know:

  • If you reset your password, you’ll also need to update your password in your modem settings.
  • If you use a non-Telstra email program like Outlook or Windows Mail, you’ll need to update your password there too. Here’s how to do it.

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• Setting up and troubleshooting your Telstra email account

• Why is my Telstra email suspended?

• What are phishing or hoax email scams?

• How do I use my Telstra email overseas?

• How do I set up my Telstra Mail® on Outlook 2010?

• How do I set up my Telstra Mail™ on Outlook 2007?

• How do I forward my Telstra emails to another account?

• How do I add another mailbox to my Telstra account?

• Step by Step guide to setting up features on your mobile or tablet