How To

Showing 7 articles

• How do I sync my Telstra email contacts and calendar on my mobile device?

• How do I monitor my Telstra Mail® storage?

• Can I block someone on email?

• How do I set up Telstra Mail® on my Mac – for OSX 10.5 to 10.10 and above?

• Set up Telstra Mail™ on Mac OSX (10.8 to 10.9)

• Set up Telstra Mail™ on Mac OSX (10.10 and above)

• Moving to our new Telstra Mail service

• How do I retrieve a deleted email from Telstra webmail?

• Why aren’t emails I send appearing in my Sent folder? 

• Why can’t I send or receive emails on Telstra Mail®?

• Why is my email forwarding not working?

• Why can’t I see my emails in Telstra webmail?

• Can I keep my Telstra email address if I close my Telstra account?

• How can I block spam on my Telstra email?

• How do I fix a problem with my Telstra Mail®?

• Calendar issues since moving to Telstra Mail™

• Can I retrieve a deleted email folder?

• Set up Telstra Mail™ on Outlook 2003

• How do I set up my Telstra Mail® on Outlook 2016?

• Set up Telstra Mail™ on Outlook Express (Windows XP)

• How do I set up my Telstra Mail® on Windows Live Mail?

• How do I set up my Telstra Mail® on Windows Vista Mail?

• Moving to Telstra Mail and how it affects your email

• How do I access my Telstra email on my browser?

• How do I get my Telstra emails on my phone or tablet?

• Set up Telstra Mail™ for your computer’s email client

• Recommended email settings for Telstra Mail

• How do I set up Web Accessibility and Screen Reader Functionality for Telstra Mail®?

• Contacts issues since moving to Telstra Mail™

• How do I use my Telstra email on Webmail?

• How do I to use folders to organise my emails?

• How do I add a contact to my Telstra email?

• How to use the calendar features of Telstra Mail™

  Creating a new calendar event

  1. Select Calendar
  2. Click the New Event
  3. Enter in the event’s details
  4. Click Save

  Share Calendar

  1. Select Calendar
  2. Hover your cursor over the calendar in the left-hand navigation – and then select the icon that appears for Share this calendar
  3. Add the email address of the person you want to share with
  4. Select their permission option (i.e. View Only or View and Edit)
  5. Click Add to add them to the Calendar Sharing List
  6. Tick the checkbox if you want to allow anyone to subscribe to your View Only calendar (optional)
  7. Select Save - A notification will be sent to your invitees to view your calendar

  Find an event to check its location

  1. Select Calendar
  2. In Search Calendar enter in the event’s name or a keyword in relation to the event
  3. Select enter or use the magnifying glass icon
  4. Click on the event in the search results to display its details (including location if included)

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• Why do I need to validate my new email address?

• Download the Telstra Mail™ Webmail User Guide

• What is Exchange Active Synchronisation (EAS)?

• How do I set up my Telstra Mail® on Outlook 2013?

• How do I set up my Telstra Mail® on Windows Mail 10?

• Moving your email content and contacts & calendar items

• What do I do if my Telstra email is de-activated?

• What IMAP, POP and SMTP info do I need to set up my email?

• What is the difference between IMAP and POP in Telstra Mail?

• What is Telstra webmail?

• What if I forget my Telstra username or email password?

• Setting up and troubleshooting your Telstra email account

• Why is my Telstra email suspended?

• What are phishing or hoax email scams?

• How do I use my Telstra email overseas?

• How do I set up my Telstra Mail® on Outlook 2010?

• How do I set up my Telstra Mail™ on Outlook 2007?

• How do I forward my Telstra emails to another account?

• How do I add another mailbox to my Telstra account?

• Step by Step guide to setting up features on your mobile or tablet