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Many phone or internet-connected devices will be compatible with your nbn connection.

Some may just need to be reconfigured. Some, however, will no longer work.

  • Security cameras and Teletypewriters may need to be reconfigured
  • If you’re not sure about a device, check with the service provider or manufacturer.

If you need a new modem for your nbn service, all your devices will need to be reconnected.

Which devices work with which nbn network technology?

Devices Fibre to the Premise (FTTP) Fibre to the Node/Building (FTTN/B) Hybrid Fibre Coaxial (HFC) Fixed Wireless (FW)
Fax ?
Check with manufacturer. Additional Wiring may be required
?
Check with manufacturer. Additional Wiring may be required
?
Check with manufacturer. Additional Wiring may be required

If phone line is connected through copper
Printer
Back to base (B2B) Alarm ?
Check with alarm provider. Additional Wiring may be required. May not work during a power outage
x
Check with alarm provider. Will not work during a power outage
x
Check with alarm provider. Will not work during a power outage

If phone line is connected through copper
Medical Alert Device ?
Check with device provider. Additional Wiring may be required. May not work during a power outage
x
Check with device provider. Will not work during a power outage
x
Check with device provider. Will not work during a power outage

If phone line is connected through copper
Security Camera
May need to be reconfigured

May need to be reconfigured

May need to be reconfigured

May need to be reconfigured
EFTPOS ?
Check with EFTPOS provider. Additional Wiring may be required
?
Check with EFTPOS provider. Additional Wiring may be required
?
Check with EFTPOS provider. Additional Wiring may be required

If phone line is connected through copper
Teletypewriter (TTY)
May need to be reconfigured

May need to be reconfigured

May need to be reconfigured

May need to be reconfigured unless connected via copper
Smart TV
Non-Telstra Modem ?
Check with manufacturer *not covered by Telstra technical support
?
Check with manufacturer *not covered by Telstra technical support
?
Check with manufacturer *not covered by Telstra technical support
?
Check with manufacturer *not covered by Telstra technical support

 

 

 

 

 

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