Telstra Broadband Protect doesn’t keep individual records of any sites you visit when you’re using your home broadband.

However, if you activate the Social Network Protection feature of Broadband Protect, it keeps a record of potentially harmful activity and content on social networks, to help you protect your children while they’re online.

The Social Network Protection program retains the information for at least a month, so that we can send you monthly reports. Once a report is sent, the data is automatically deleted.

Is Telstra Broadband Protect a government internet filter?

No. Telstra Broadband Protect is not affiliated with any government-mandated filters.





Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions.

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7.

View Platinum services

Didn't find the answer to your question?

Ask the Forum