Telstra Broadband Protect is an extra feature for your home broadband that gives you automatic protection from websites hosting known malware, malicious content and scams.

Manage Telstra Broadband Protect

You can manage Telstra Broadband Protect via the My Telstra in app or in a browser.

My Telstra app

  1. Download or open the My Telstra app
  2. Tap on the Services tab in the bottom bar and select the service you'd like to view
  3. Scroll down to Your plan and select Manage
  4. Scroll down to Add-ons and under Telstra Broadband Protect, select Manage
  5. Choose your preferences and click Submit.

My Telstra in a browser

  1. Sign in to My Telstra
  2. On the homepage, find your service in the Account overview section, and select the Manage link
  3. Scroll down to Your plan and select Manage
  4. Scroll down to Add-ons and under Telstra Broadband Protect, select Manage
  5. Choose your preferences and click Submit.

What kind of protections are included?

Network Protection

This is automatically activated on Telstra-supplied modems when you subscribe to Telstra Broadband Protect as part of your bundle.

Network Protection helps protect every device connected to your Telstra modem by scanning incoming traffic from the internet and automatically blocking anything suspicious. 

Parental Controls

This helps you manage your children’s safety and exposure online. Parental Controls can help to provide protection for the entire household while they are online at home, as long as the devices your children are using are connected to your Telstra Gateway modem. 

For further information about Telstra cyber security options, please visit our cyber security home page

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