While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. All of Telstra’s nbn plans come with a phone service.

Can I cancel the included home phone service?

No – our Home Broadband Plans on the nbn network come with an included phone service. You can’t cancel the phone service without cancelling the whole plan or bundle, but you can choose not to actually use that phone service.





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