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If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

  • We update your modem automatically via your internet connection whenever new firmware is developed.
  • To make sure you receive the latest updates, you should always leave your modem on.

Do Telstra modem firmware updates count towards my data allowance?

No - all Telstra modem firmware updates are unmetered.

Can I update the Telstra modem firmware myself?

We don’t support third-party firmware, or manufacturer firmware that we haven’t approved.

If you try to update or alter your Telstra-supplied modem’s firmware yourself, you void the warranty.





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