Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Track it on the StarTrack website

Enter your tracking number on StarTrack or click on the tracking link in the confirmation email we sent you.

Have StarTrack left you a calling card?

  • If StarTrack tried to deliver your parcel but no one was home, they will have left a calling card in your letter box or at the front door
  • The calling card will tell you which Australia Post Office or StarTrack location to collect your parcel from.

Good to know:

If you’re still having trouble, call Telstra on 13 22 00 and quote your tracking number.





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