Yes – but if you don’t own the property, you’ll need to get consent from the owner. You’ll also need to let them know if any equipment will need to be installed.
What equipment will nbn co need to install at my address?
The nbn™ technology type available in your street determines the kind of equipment that will need to be installed:
- Fibre to the Premises (FTTP): a utility box outside and a connection box inside
- Good to know: the outside box may have already been installed as part of the nbn network rollout.
- Fixed Wireless: an antenna on the roof, and a connection box inside.
- Fibre to the Node/Building (FTTN/FTTB): no hardware needed; uses standard phone socket.
- Hybrid Fibre Coaxial (HFC): a utility box outside and a wall plate inside where an nbn connection box plugs in.
You can find out what technology nbn co will install by typing your rental property address into our rollout map.
For FTTP and Fixed wireless please see the Getting It Right guide to prepare.
What if I can’t contact the landlord?
If you’re not in direct contact with your landlord, you can seek consent from your property manager or real estate agent.
Good to know:
- Your landlord can decide the location for the inside equipment to be installed. They are also within their rights to be present when the nbn equipment is installed.
- A landlord can request the nbn equipment installation themselves - provided they intend to pay for the service themselves and agree to the contract terms.
- If your landlord or real estate agent would like more information regarding your nbn fibre installation, you can refer them to Telstra's Landlord Guide to Fibre Connections
- For any other enquiries related to your nbn service installation, please call us on 1800 834 243.
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