If you’re already connected to the nbn™ network using a technology other than Fibre to the Premises, you may be eligible to request a change of technology type, through nbn Technology Choice Program. Application and additional fees apply to cover the costs associated with that change of technology.

Will it speed up my connection?

We recommend talking to us first. You may be able to improve your online experience by changing to a higher speed tier on your existing service and technology, or some changes to your on-premises equipment may improve your online experience. Both are easier and cheaper options than changing your nbn technology.

 

 

 

 

Still need to get in touch

My Telstra app

Help made easy with the My Telstra app.

Download today
Contact us

Prefer to chat to someone? We're here to answer your questions.

Contact us
Tech help on call

Technology crisis? Our experts are available 24/7.

View Platinum services
CrowdSupport®

Didn't find the answer to your question?

Ask the Forum