Publisher:: Telstra
Name:: NBN Home Internet
Copyrighted By:: Telstra
Family Friendly:: Yes
Language:: English

Home Internet

Help with broadband home internet

All the answers you need to set up, manage, and troubleshoot any issues with your nbn™ & Opticomm home internet.

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Getting started

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Frequently asked questions

Find the answers to help fix an issue with your internet service.

To find out if the area you’re in is currently affected by a service outage, check for outages.
You’ve heard it before, but it really can help. Restart your modem and nbn connection box so they can reconnect.

Learn how to restart your devices
We’ve compiled a list of tips to try and help your connection speed. Find out what you can do to improve your connection at home.
To learn about troubleshooting your Telstra Smart Modem, check out our comprehensive guide to setting up and troubleshooting your Telstra Smart Modem.

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