• We update your modem automatically via your internet connection whenever new firmware is developed.
• To make sure you receive the latest updates, you should always leave your modem on.

Do Telstra modem firmware updates count towards my data allowance?

No - all Telstra modem firmware updates are unmetered.

Can I update the Telstra modem firmware myself?

We don’t support third-party firmware, or manufacturer firmware that we haven’t approved.

If you try to update or alter your Telstra-supplied modem’s firmware yourself, you void the warranty.