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  • Home internet connects you to the web via a fixed broadband network like ADSL, Cable, Velocity or the nbn™ network.
  • Mobile internet connects you to via the Telstra mobile network, which also serves mobile phones and tablets.

Which network is faster?

There are a lot of factors that will influence the speed on each network, such as; where you’re connecting, at what time of day, your hardware and software specifications and configurations, location, user numbers, download source and upload destination and what type of plan you have.

Telstra mobile network

The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage.

Mobile network speeds also depend on things like the device you’re using, the building you’re in, the terrain you’re in and how far you are from a base station.

4GX category 16 devices

Typical download speeds in 4GX areas
5 to 300 mbps

4GX category 11 devices

Typical download speeds in 4GX areas
5 to 200 mbps

4GX category 9 devices

Typical download speeds in 4GX areas
5 to 150 mbps

4GX category 6 devices

Typical download speeds in 4GX areas
2 to 100 mbps

4GX category 4 devices

Typical download speeds in 4GX areas
2 to 75 mbps

4G devices

Typical download speeds in 4G areas
2 to 50 mbps

3G devices

up to 20 mbps in a 3G coverage areas

Home internet speeds also depend on the type of broadband technology you have; for instance nbn Fibre to the Premises or Fixed Wireless, and whether you’re using Wi-Fi or not to connect to your service.

nbn™ network
For information about what to expect when it comes to the nbn network and your internet speeds visit https://www.telstra.com.au/broadband/nbn/nbn-speeds-explained

ADSL
Actual ADSL speeds vary due to a number of factors such as your distance from an exchange, the network connecting the exchange, your equipment and software and internet traffic.

Due to the external factors involved with ADSL we are unable provide speed expectations prior to the service
being connected.

Cable
Telstra Cable can provide download speeds up to a maximum of 30Mbps when downloading from capable sites or across multiple sites but average speeds will be lower.

You can also take up a speed boost, which provides download speeds up to a maximum of 100Mbps when downloading from capable sites or across multiple sites but average speeds will be lower.

Velocity
Telstra Velocity plans include Standard Evening Speeds, which provide typical minimum speeds between 7pm-11pm of 18 mbps

If you take up a speed boost, you can receive Premium Evening Speed, which provides typical minimum speeds between 7pm-11pm of 60mbps.

 

 

 

 

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