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Telstra Home Dashboard is a free app that makes it easy to manage your broadband, troubleshoot problems, and even run speed tests. It has replaced the Wi-Fi Maximiser App.

What can I do with Telstra Home Dashboard?

  • Find out about outages in your area
  • See all the devices connected to your home broadband - and rename them
  • Check your monthly data allowance
  • Manage your Broadband Protect settings
  • Run speed tests and keep a speed history to track performance
  • Access troubleshooting tips and tricks
  • Restart your modem from the app
  • Create a Wi-Fi coverage map of your home

To set it up:

  1. Download the app from your device’s content store:
  2.    

  3. Log in using your Telstra ID
  4. If you are already connected to your home Wi-Fi network, the app will ask ‘Is this your home Wi-Fi network?’ Select ‘Yes’ to continue.
  5. On the next screen you’ll see ‘Great. Let’s save it as your home Wi-Fi network’. Select ‘OK’ and you’ll see a confirmation screen.

Good to know:

  • You can change your saved ‘Home Wi-Fi network’ at any time in your Profile.
  • If you are having trouble connecting to Wi-Fi, open the Home Dashboard App and go to the ‘Internet’ tab or ‘Support’ tab and select ‘Troubleshooting’ and follow the prompts.

To run Speed Tests:

The first time you go to the Wi-Fi tab, the app will ask to run a Speed Test. This will tell you:

  • Your upload and download speeds, and
  • Your Wi-Fi delay time, or ‘ping’.

After this is done, you can run several different tests:

  • Wi-Fi Test – tells you the strength of your Wi-Fi
  • Map My Wi-Fi – lets you draw a ‘floor plan’ of your location and test the Wi-Fi throughout the house to check for Wi-Fi drop outs. The app will then make suggestions to resolve any drop outs.
  • Web Test – lets you test how long it takes to open and load a web page
  • YouTube Test – plays a segment of a YouTube video to test the speed, the amount of buffering stalls, and the total amount of time buffering. The app will then recommend the best quality to stream in
  • Full Test – runs all of the above tests in sequence.

To manage your Broadband Protect security:

Go to ‘Controls’ in the app to:

  • View the ‘Network Protection’ status
  • Change the security level
  • Turn ‘Parental Control’ on or off, and
  • View or modify the blocked/allowed sites.

To change or remove your ‘Home Wi-Fi Network’:

  1. Select the Profile Tab on the bottom right of the screen
  2. Select the Username of the Home Broadband Service
  3. Select ‘Remove’ or ‘Change Wi-Fi Network’

Good to know:

  • To change your network, you must already be connected to the new home Wi-Fi network.

 

 

 

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