Yes. We recently upgraded selected bundles to include unlimited data allowances. If you’re on one of those bundles, you should have received an email, letter, SMS or a note on your bill telling you the good news!
The Telstra 24x7 My Account and Telstra 24x7® App should also show your unlimited data allowance.
Will I pay extra for this change in my data allowance?
No, we’re giving you unlimited data every month at no extra cost, you don’t have to do anything.
If I upgrade to a new plan, will I keep the unlimited data?
Your current data allowance is only associated with the plan you’re on now. If you upgrade to a new plan, you’ll receive the data allowance included in that plan.
Will I still get to take advantage of my 3 free data top-ups per calendar year?
No. If you have been upgraded to an unlimited plan, you no longer need 3 for free data top ups.
Have I been recontracted to a new term?
No, your plan term remains the same; you just get unlimited data on that plan.
How will this look on my bill?
- The data allowance on your bill will be updated to reflect the unlimited data.
- Even though you can enjoy unlimited data right now, it may not appear on your bill immediately.
- It will appear in Telstra 24x7 My Account and Telstra 24x7 App by the end of February 2018.
What if I already have a bonus data pack on my plan?
If your plan has gone ‘unlimited’, your bonus data pack will be removed and the unlimited data allowance will take its place.
Good to know:
- Unlimited data is subject to Telstra’s Fair Use Policy.
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