Track it on the StarTrack website
Enter your tracking number on StarTrack or click on the tracking link in the confirmation email we sent you.
Have StarTrack left you a calling card?
- If StarTrack tried to deliver your parcel but no one was home, they will have left a calling card in your letter box or at the front door
- The calling card will tell you which Australia Post Office or StarTrack location to collect your parcel from.
Good to know:
If you’re still having trouble, call Telstra on 13 22 00 and quote your tracking number.