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The charges in the ‘Plans and usage’ column in Telstra 24x7 My Account show your phone usage so far in the current billing month.

The amounts shown are BEFORE any of your included plan allowances are applied. They are not your bill.

 

Image: Customer’s charges shown within ‘Plans & usage’ in My Account

Most Telstra plans come with a specific amount of included calls, SMS and data.

New customer? Check what’s included in your plan here

Existing customer? Check what’s included by looking on your Telstra bill:

Image: Second page of customer’s bill, included value highlighted

 

 

 

 

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