If you are unsure of the charges on your bill, your first step is to check whether one of these articles can help you:
- How to read your Telstra Bill
- What is an Order Estimate?
- What is a part month (Pro Rata) Charge?
- Does Telstra charge fees on some payment methods?
- Why are there ‘third party purchases’ on my bill?
- What Are Early Termination Charges?
If you can’t find an answer to your query on these pages and you still think your bill is incorrect, your next step is to Contact Us
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