1. Select ‘Play Store’ and then search for ’Telstra 24x7’
  2. Select ‘Install’
  3. When the End User Terms appear, tap ‘Accept’ - and download the app.
    A small amount of data will be used, so we recommend you download the app via your Wi-Fi connection to avoid excess data charges on your mobile.
  4. Tap the ‘Telstra 24x7’ icon once it’s finished installing, and the app will launch!

Need more help?

How to log in to Telstra Thanks

Go to the Play store (Android) or App Store (Apple) and search for ‘Telstra 24x7’. Tap Install.



Tap Sign in and enter your Telstra ID.

If you don’t already have a Telstra ID, tap Register to create one.

Still need to get in touch


Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store