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You can use the Telstra 24x7® App to recharge any Pre-Paid services associated with your Telstra ID.

If you don’t have your Telstra ID and you’ve skipped login, you can still recharge the Pre-Paid service associated with the device you’re using the app on.

Your recharge options in the Telstra 24x7 App

Tap 'Recharge' in the side bar to view the Pre-Paid services available to recharge. Then choose one of these recharge options:

  • Within the app, using a stored credit/debit card associated with your Pre-Paid service*
  • With a credit and or debit card
  • With PayPal
  • Using a voucher. Enter the 12-digit authorisation number and tap ‘Continue’
  • By phone

*When you recharge online you're given the option to store your card details with your account. You'll also need to set a PIN for your credit card details. Once done, you'll be able to access the stored card in the app and recharge using your PIN.

How do I purchase a Plus Pack?

To purchase a Plus Pack for a Pre-Paid service with the Telstra 24x7 App:

  • Tap ‘My usage’
  • Select the Pre-Paid service
  • Tap ‘Purchase Plus Pack’
  • Tap your preferred Plus Pack

 

Good to know:

 

 

 

 

 

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