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How do I pay my Telstra Bill?

Online -  via any of the following ways



Direct debit

How to set up direct debit (there are no processing fees for credit card payments made via direct debit).



If you already have BPAY®:

  • Sign in to your online banking
  • Choose the BPAY® payment option in the payments section
  • Enter the:
    • Telstra BPAY Biller code (23796)
    • BPAY® reference number (this is your account number, at the bottom of your bill)
    • Amount you want to pay
  • Click ‘Pay’


If you’d like to set up BPAY®:

  • Sign in to your financial institution’s website, search for BPAY and follow the prompts
  • Alternatively, contact your financial institution directly

Over the phone

Call 13 22 00 and use your cheque, debit or credit card account to pay (a processing fee applies for debit and credit card payments).


In person

At a Telstra store or Australia Post store (a fee of $1.00 (Inc. GST) also applies - some exemptions may apply).


Good to know

Payments can take 24-48 hrs to process. Make sure you make payment by the due date on your bill to avoid a late payment fee.


    Ask the forum
Paying bill by ZIP
Posted: 14-07-2019

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