Student deal FAQs

Registration for TDI


What email address can I use to register for the Student Deal with Telstra?

You can register using your student email address ending in edu.au 

What should I do if I’m a student but my student email doesn’t end in edu.au?

You can go to a participating Telstra store and sign up using your Student ID card.

Which selected Telstra stores are offering the student deal?

Here are a list of participating Telstra stores.

ACT: Belconnen, Canberra Centre

NSW: Broadway, Burwood, Cabramatta, Eastgardens, Glendale, Haymarket, Kingsford, Macquarie Centre, Randwick

QLD: Australia Fair, Mt Gravatt, Queen St Mall, Toowong, Underwood

WA: Perth (William St)

VIC: Box Hill, Bundoora, Carlton, Chadstone, Docklands, Hawthorn, Melbourne (180 Russel St, 20 Collins St, QV), Melbourne Central, Melbourne Discovery, Point Cook, Thomastown

TAS: Bellerive


I’m a student and an existing Telstra customer without a Telstra ID. How do I get the student deal?

You just need to register for a Telstra ID using your student email address (ending in edu.au). Then link this to your existing account by signing in to My Account with your new Student ID.

You can also add an account in ‘Account Settings’ if you already have a service/account under your Student Telstra ID.
 

I’m a student and an existing Telstra customer and I have a Telstra ID with a username *@bigpond.com or *@telstra.com, how do I get the student deal?

You just need to register for a Telstra ID using your student email address (ending in edu.au). Then link this to your existing account by signing in to My Account with your new Student ID.

You can also add an account in ‘Account Settings’ if you already have a service/account under your Student Telstra ID.
 

I’m a student and an existing Telstra customer and I have a Telstra ID but with a different email address – e.g. *@gmail.com or *@outlook.com, how do I get the student deal?

Unfortunately, we only allow a single email address to be linked to your Telstra Account so you will need to contact a Telstra Consultant via LiveChat. The consultant will remove the link between your existing Telstra ID and your Telstra Account. Once this is done you’ll need to register for a Telstra ID using your student email address (ending in edu.au), then link this to your existing Telstra account via My Account.
 

I have just completed the Telstra Student Registration, how do I get the student deal? 

You will receive a verification email to your nominated student email address. To finalise verification, click on the link which will navigate back to Telstra’s Student Hub and refer to Step 3. 

 


How can I sign up for the student deal?

You can register online or visit a participating store to register in person.
 

How long will I receive the Student deal for?

Your student deal is valid for 12 months.

 


Can I get a discount on more than one service?

It can be applied to more than one service on your student account.


Can I also get the discount on a phone?

Telstra’s Student deals are not available on devices.
 

Can I get the discount on Telstra’s internet service?

At this stage, the Student deal is only available on our post-paid mobile plans and not available on Telstra’s internet service. 

 

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