You may have multiple payments in a month depending on the products or services you have.

Here are some services that you may be charged on separate dates:

  • Upfront Mobile plans and Upfront Data plans
  • Device on repayments
  • Upfront Internet plans
  • Entertainment extras.

Upfront Mobile plans and Data plans

Whether you have one or more Upfront Mobile plans, or Upfront Data plans, the cost of these services is charged on the same date of every month. The payment date is typically based on the date that you initially signed up to Telstra

Device on Repayment

Prior to 5 April 2022

If you added a new device to your existing Upfront service, the monthly device repayment date based on when you receive the device. This may be a different date to your existing payment date of your Upfront plan.

As of 5 April 2022

If you are adding a new device to your existing Upfront service, the monthly device cost will be simply debited on the same day you pay for your Upfront plan. 

Upfront Internet plans

The monthly payment date for your Upfront Internet plan is based on when your service is connected. This may be different to your existing payment date for your other Upfront services. 

Entertainment Extras

Our entertainment extras (such as Netflix, Kayo, Binge etc) are charged separately per subscription, on a monthly basis. The monthly payment date for these will be based on the date that you signed up.

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