There are five ways to pay your bill.
- If you’re on a subscription mobile plan such as the Telstra Mobile Starter Plan, the only way to pay for your service is by direct debit from your bank account or credit/debit card. You’ll be required to set up a direct debit when you sign up for this plan and you can update your payment method in the My Telstra app
- Payments can take 24-48 hours to process. Make sure you make payment by the due date on your bill to avoid a late payment fee
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