If your bill includes a late payment fee of $15, it means:

  • One or more of your bills are overdue; and
  • The overdue amount is more than $70

You’ll find a reference to late fees on the front page of your Telstra bill, below the total amount due. Find out more about reading and understanding the charges on your bill. 

If you think you’ve been incorrectly charged a late fee, or wish to dispute a late payment fee, you can submit a credit request online.
 

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