Create a connected household

Home Internet

Playing games, watching movies or working from home. Get the data you need to keep everyone connected.

Wi-Fi coverage

Connectivity is key when the family is home. Tips and tech to help you get connected no matter which room you’re in.

Families on the move

Setting up in a new place? Book a move request online and we’ll get started with the process of moving your home phone and broadband.

Fit your family out with the right tech

iPads and tablets

We have a range of tablets and 2-in-1 laptops to help keep kids connected.

Mobiles on a plan

Delight your teen with the latest phone or grab a great deal that won’t break the bank. Pay the device off over 24 or 36 months.

SIM only plans

Kids already have a phone? A BYO phone plan is a great way to save on your monthly mobile bill.

Stay in control with Pre-Paid

Perfect for kids, students and young adults

Choose what to spend each month and get the data your kids need to connect and stay in touch. BYO device or order a new one that has a SIM.

 

Easily recharge online and manage everything in one place with the My Telstra app.

 

Set up parental controls to help keep your kids safe online

Help protect you and your family on any device connected to your Telstra home broadband. You can set up parental controls online in My Account or in the My Telstra app:

Go to Services in the app

Tap your internet service and in Your plan, tap Manage.

Scroll to Add-ons

Under Telstra Broadband Protect, tap Manage.

Set up your family safety filter

Tap Set up and select a filter for your family - low, medium or high. Customise to suit your family’s needs.

Bring the family together

Streaming entertainment

Netflix Foxtel, Kayo, movies and more. Stream the best from around the world and keep everyone at home entertained.

Gaming

Get the family gaming with access to over 100 Xbox games and online multiplayer.

Family gifts

Find something for everyone, from family entertainment to tech for teens.

Reward your family with Telstra PlusTM

Join Telstra Plus and get rewarded for just recharging or paying a bill. Earn points to put towards must-have devices, SIM kits, accessories and more.

Ways we’re supporting families during COVID-19

Bill assistance

We’re waiving late fees and offering flexible payment options if you're experiencing difficulties.

Connected Family internet offer

We want to help everyone at home stay connected. That’s why we're offering discounted internet for 12 months to eligible low income families with school-aged children.

 

You can apply for the offer if you're receiving Family Tax Benefit Part A or Part B, and you haven't connected to the nbn with another carrier in the last 3 months. Customers already on a Telstra internet plan can also apply. The offer will be available until 30 September 2020, unless extended.

Financial hardship support

Everyone has unique circumstances, so we will work with you to find a solution on a case-by-case basis.

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