Factors that could affect your nbn™ speeds
The nbn is rolling out as a mix of technology types, meaning that your nbn connection might be different to your friend, family or even your neighbours! There’s a tonne of factors that can influence your speeds on the nbn, some common ones are:
- Quality and length of copper line or from your premises to your fibre nbn connection.
- Weather conditions, including heavy rain.
- Quality and layout of in-premises cabling
- Internal and External electrical interference
Because of the variety of nbn technology types, it’s important that if you have speed issues, you speak to an expert to find out what your technology type is and work together to find out what the root cause could be.
Your service provider's network capacity
During busy periods, like 7-11pm in the evening, broadband speeds can slow down as more premises use the internet at the same time. The more network capacity your service provider purchases from nbn for your area the less speeds will decline during these times.
At Telstra, we purchase enough capacity from nbn to deliver our customers the best possible speeds. We continually monitor traffic and adjust capacity to meet demand from our customers and deliver these speeds.
For more information on speeds on the nbn network or to get access to our handy nbn fact sheets, visit our guide here.
