Snapp
SNAPP
Oh SNAPP! What’s that? SNAPP is our quick and easy app that empowers you to solve Telstra issues for yourself, your family, friends, and others. SNAPP is available on mobile and tablet.
Install for Apple devices
Welcome to the Telstra SNAPP iOS download. SNAPP for iOS is only available for use by Telstra staff.
Please note: If you see the ‘Untrusted developer’ message when you try to open the app, please add Telstra as an app developer in your device settings. You can do this by going to: Settings > General > Device Management
Install for Android devices
Welcome to the Telstra SNAPP Android download. SNAPP for Android is only available for use by Telstra staff. Ensure that you have checked "Unknown Sources" from your Settings - Security menu prior to installing.
Important: Please ensure you uncheck this setting once SNAPP is installed. Your device and personal data are more vulnerable to attack by applications from unknown sources.
Things you need to know
Your use of SNAPP is subject to the Terms and Conditions.
© Telstra Corporation 2015.