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Telstra Smart Home®

How Telstra Smart
Home works.


The Telstra Smart Home app makes it
easy for you to talk to your smart home
devices, with customised automations.


How Smart Home works

The Telstra Smart Home app lets you set up automated instructions to tell your smart home cameras, lights and sensors what to do, and when to do it. You only need to set up automations once and the Telstra Smart Home Hub will remember them for you.  

Using the App & Web Portal

Simple and easy-to-use, the Telstra Smart Home app will guide you every step of the way – from setting up your hub and adding your devices, to creating your first automation and managing your smart home on a daily basis.

  • Set up your Telstra Smart Home Starter Kit and additional devices.
  • Add devices to your Telstra Smart Home and manage their settings.
  • Create automations to control your devices and have alerts sent to you.
  • Check on things at home when you're not there.
  • Review device activity in and around your home.


Smart Home app available in App Store
Smart Home app available in Google Play

Telstra Smart Home Hub

The Telstra Smart Home Hub connects all your smart home devices. Let them talk to one another through the automations you create, and talk to you via the app or web portal. The Hub is an essential component, so we’ve included it in the starter kits.

The Hub plugs into a power outlet in your home and connects to your Wi-Fi. You don’t need to be a Telstra broadband customer as our Hub works with any broadband provider that has Universal Plug and Play (UPNP) enabled, a feature on most Wi-Fi modems. For detailed technical requirements, visit Check my home.

Find out more


Telstra Smart Home devices work seamlessly with the Hub and the App. We’ve handpicked a range of best of breed smart home devices to bring your home to life. Rest assured, the devices have been tried, tested and are powered by Telstra.

Our two starter kits include the Smart Home Hub and a selection of devices to get you started.


We also have a range of additional devices that you can purchase at any time to take your smart home to the next level, including:

  • Indoor and outdoor cameras
  • Smart speakers
  • Smart lighting
  • Zen Thermostat
  • Water Leak Detector
  • Roost smart smoke alarm battery

Find out more

Automations bring your Smart Home to life

The key to a great smart home is creating automations. An automation is an instruction that tells a smart home device what to do and when to do it. The smart home Hub can talk to the devices, and the devices can talk to each other, but you’re the one who tells them what to do. It’s easy to set up automations in the Telstra Smart Home app or Web Portal.

For example, you can tell your smart home to switch off the lights and all appliances at 9am when everyone leaves for school or work, and again at 10pm when everyone goes to bed. Or, ask the outdoor camera to keep an eye on the backyard and take a video or picture if you’re away from the house and it detects motion.

Automations can also send you alerts that tell you what’s going on in your home when you’re not around. For example, if the door sensor at the rear of the house picks up that the back door is open, it can notify you with an SMS or email. Need a picture of your backyard? Smart home can email it to you.

Find out more

More on Telstra Smart Home

Questions about Smart Home? We can help.

24x7 Chat

Have a question about Smart Home? Need some help? Chat with our Live Chat team, they’re available 24x7. 

Chat now
Call us

Want to speak to us over the phone? Call our Smart Home support team on 13 22 00 and say "smart home support" available 24x7.

Call now

Telstra’s online community is the place to learn how to get the most out of your Smart Home. Join the conversation.

Join the conversation

Our support pages are a great place to learn more about your devices, watch how-to videos, or troubleshoot any problems you may have.

Go to support