Even Smart Home owners
need help sometimes
We get it – some tech can be tricky. But with a little help from a Platinum Expert, your Smart home will be humming in no time.
Things you need to know
Telstra Smart Home requires a home broadband connection and home Wi-Fi network and must be activated via the free iOS or Android Telstra Smart Home app (data charges may apply). To record video and capture images from smart home cameras, you must set-up an automation through the Telstra Smart Home app. Videos and photos are stored for 30 days only and can be downloaded for permanent retention.
Questions about Telstra Smart Home? We can help.
Have a question about smart home? Chat with our Live Chat team, they’re available 24/7.
Want to speak to us over the phone? Our smart home tech experts are available 24/7. Call us on 13 22 00 and say "smart home support".
Learn how to get the most out of your smart home through CrowdSupport® – our online community.
Our support pages are a great place to learn more about your devices, watch how-to videos, or troubleshoot any problems you may have.