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Explore Telstra Smart Home

Smart Home Kits

Additional devices

How it works

Set up and manage

FAQs

internet

Even Smart Home owners need help sometimes

We get it – some tech can be tricky. But with a little help from a Platinum Expert, your Smart home will be humming in no time.

View Platinum services

Telstra Smart Home requires a home broadband connection and home Wi-Fi network and must be activated via the free iOS or Android Telstra Smart Home app (data charges may apply). To record video and capture images from smart home cameras, you must set-up an automation through the Telstra Smart Home app. Videos and photos are stored for 30 days only and can be downloaded for permanent retention.

Questions about Telstra Smart Home? We can help.

24x7 Chat

Have a question about smart home? Chat with our Live Chat team, they’re available 24/7.

 

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Call us

Want to speak to us over the phone? Our smart home tech experts are available 24/7. Call us on 13 22 00 and say "smart home support".

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CrowdSupport®

Learn how to get the most out of your smart home through CrowdSupport® – our online community.

Join the conversation
Support

Our support pages are a great place to learn more about your devices, watch how-to videos, or troubleshoot any problems you may have.

Go to support